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PDMs
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SMR Detailed Course Information
1. Aligning Resources
with Strategic Plans
- Recognize the need for integration
of the manufacturing process with the company strategy
- Identify considerations to make in
developing the strategy
- Understand organizational strategy
selection
- Explain how resources can be
aligned with strategic market objectives
- Determine the importance of
customer requirements in product design and development
- Describe the strategic importance
of Just-in-Time (JIT) and total quality management (TQM)
2. Choices Affecting
Structure
- Explain what operations strategy is
and understand how it is developed
- Know how strategic operating
decisions are made based on process or product choices,
volume and variety options, and product factors
- Identify and understand the content
of structural choices
3. Choices Affecting
Operations Infrastructure
- Identify and understand the content
of infrastructure choices
- Recognize the alignment between
organizational structure, human resource policies, and
overall business strategy
4. Configuring and
Integrating Operating Processes
- Understand the relationships
between the operating and control processes and the other
business choices
- Understand the characteristics of
the operations planning and control processes that are
consistent with each position on the volume and variety
matrix
- Understand the characteristics of
the operations and control processes that support each
dimension of competitive advantage
- Understand that processes can be
combined to support specific combinations of volume and
variety positions and dimensions of strategic advantage
5. Supply Chain
Management
- Understand global sourcing and
distribution and other international issues of managing the
supply chain
- Explain the strategic relationship
among alliance members of the supply chain
- Recognize how the choices and
development of information technology affect the supply
chain
6. Configuring and
Integrating Design and Development and Cost Management
Processes
- Realize that the design and
development processes affects operations in the support of
the business objectives
- Select design and development
process-improvement tools that enhance the effectiveness of
operations professionals
- Identify the requirements placed on
the cost management processes
- Understand basic cost management
methods and the benefits of each
- Explain the advantages and
limitations of using cost management data for operational
decision-making.
7. Project Management
- Describe project selection and
assessment
- Explain the techniques for project
evaluation and the advantages of each
- Explain the three phases of project
management, including the relevant considerations and tools
- Describe the roles in a project and
the skills of an effective project manager
8. Measurement
Management
- Describe the characteristics of
effective performance measurement systems
- Describe the types, uses, and
advantages of performance measurement
- Explain how performance
measurements are used to align competitive advantage and
productive behavior patterns
- Recognize performance measurements
that are aligned with specific order-winning criteria
9. Change Management
- Identify individual and
organizational responses to change
- Explain the process of
organizational change
- Define roles and responsibilities
in successfully implementing change
- Recognize the tools used to gain
employee commitment
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