San Gabriel Valley Chapter
Monrovia, CA

Advancing Productivity, Innovation, and Competitive Success

 

PDMs

SMR Detailed Course Information

1. Aligning Resources with Strategic Plans

  • Recognize the need for integration of the manufacturing process with the company strategy
  • Identify considerations to make in developing the strategy
  • Understand organizational strategy selection
  • Explain how resources can be aligned with strategic market objectives
  • Determine the importance of customer requirements in product design and development
  • Describe the strategic importance of Just-in-Time (JIT) and total quality management (TQM)

2. Choices Affecting Structure

  • Explain what operations strategy is and understand how it is developed
  • Know how strategic operating decisions are made based on process or product choices, volume and variety options, and product factors
  • Identify and understand the content of structural choices

3. Choices Affecting Operations Infrastructure

  • Identify and understand the content of infrastructure choices
  • Recognize the alignment between organizational structure, human resource policies, and overall business strategy

4. Configuring and Integrating Operating Processes

  • Understand the relationships between the operating and control processes and the other business choices
  • Understand the characteristics of the operations planning and control processes that are consistent with each position on the volume and variety matrix
  • Understand the characteristics of the operations and control processes that support each dimension of competitive advantage
  • Understand that processes can be combined to support specific combinations of volume and variety positions and dimensions of strategic advantage

5. Supply Chain Management

  • Understand global sourcing and distribution and other international issues of managing the supply chain
  • Explain the strategic relationship among alliance members of the supply chain
  • Recognize how the choices and development of information technology affect the supply chain

6. Configuring and Integrating Design and Development and Cost Management Processes

  • Realize that the design and development processes affects operations in the support of the business objectives
  • Select design and development process-improvement tools that enhance the effectiveness of operations professionals
  • Identify the requirements placed on the cost management processes
  • Understand basic cost management methods and the benefits of each
  • Explain the advantages and limitations of using cost management data for operational decision-making.

7. Project Management

  • Describe project selection and assessment
  • Explain the techniques for project evaluation and the advantages of each
  • Explain the three phases of project management, including the relevant considerations and tools
  • Describe the roles in a project and the skills of an effective project manager

8. Measurement Management

  • Describe the characteristics of effective performance measurement systems
  • Describe the types, uses, and advantages of performance measurement
  • Explain how performance measurements are used to align competitive advantage and productive behavior patterns
  • Recognize performance measurements that are aligned with specific order-winning criteria

9. Change Management

  • Identify individual and organizational responses to change
  • Explain the process of organizational change
  • Define roles and responsibilities in successfully implementing change
  • Recognize the tools used to gain employee commitment