We Won’t Take it Anymore: A Return Materials Authorization Case Study

Excerpt of Case Study:

The company had three North American return material authorization (RMA) receiving facilities: two in Southern California and one in Mexico. Monthly, the three facilities were receiving approximately 120 RMA shipments, amounting to almost 2 million pieces with a dollar value of $1.5 million. At the start of the project, $250,000 in RMAs had been open over 90 days. Read full case study.

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