The below video is from a Professional Development Meeting (PDM) held on May 19th, 2011 at Domenico’s Italian Restaurant in Monrovia, CA. The PDM was a joint collaboration between APICS San Gabriel Valley and ASQ San Gabriel Valley. Mike Osterling, Lean expert and co-author of “The Kaizen Event Planner” was the guest speaker for the evening and the presentation is titled “White Collar Lean – Kaizen Events for the Office“. While we encourage everyone to attend our PDMs for the networking opportunities and face-to-face interaction with the presenter (as well as the free food!), we have included a video of the presentation below for those who couldn’t attend. For the supporting handouts from the PDM, please click here. Enjoy!